Privacy Policy
Introduction
The Federal Public Service is committed to protecting the privacy of all visitors to its official website. This privacy policy explains how we collect, use, share and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and Belgian privacy legislation.
Data Controller
The controller of your personal data is the Federal Public Service, located in Belgium.
Contact: For any questions regarding the protection of your data, you can contact us at: dpo@spf.belgium.be
Data Collected
When you visit our site, we may collect the following types of data:
- Connection data: IP address, browser type, operating system, pages viewed, date and time of connection.
- Cookies: Information stored by your browser to enhance your user experience (see our Cookie Policy).
- Form data: If you fill out a contact or request form, we collect the information you voluntarily provide (name, surname, email address, message).
- Language preferences: Language selected for viewing the site.
Processing Purposes
Your personal data is processed for the following purposes:
- Site operation: Ensure the proper technical operation of the site and personalize your experience.
- Service improvement: Analyze site usage to improve our content and services.
- Response to requests: Process and respond to your questions or requests.
- Legal obligations: Comply with our legal and regulatory obligations.
Legal Basis for Processing
The processing of your personal data is based on the following legal grounds: the performance of a task carried out in the public interest, compliance with legal obligations to which the controller is subject, and your consent when required.
Retention Period
Your personal data is kept only for as long as necessary for the purposes for which it was collected. Connection data is generally kept for 12 months. Form data is kept for the duration necessary to process your request, then archived in accordance with legal obligations.
Your Rights
In accordance with the GDPR, you have the following rights concerning your personal data:
- Right of access: You can request access to your personal data.
- Right to rectification: You can request the correction of inaccurate or incomplete data.
- Right to erasure: You can request the deletion of your data under certain conditions.
- Right to restriction of processing: You can request the limitation of the processing of your data.
- Right to object: You can object to the processing of your data for reasons relating to your particular situation.
- Right to data portability: You can request the transfer of your data to another controller.
To exercise these rights, please contact our data protection officer at: dpo@spf.belgium.be
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or accidental disclosure. These measures include data encryption, strict access controls, regular backups and ongoing staff training.
Data Sharing
Your personal data is not sold, rented or shared with third parties for commercial purposes. It may be shared with other federal public services or competent authorities only when necessary for the performance of a task in the public interest or to comply with a legal obligation.
Changes to This Policy
We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with an update date. We encourage you to regularly consult this page to stay informed about our data protection practices.
Supervisory Authority
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Belgian Data Protection Authority (DPA): contact@apd-gba.be or via their website: www.autoriteprotectiondonnees.be